By sp4re
 

Go to the spore website, login, and next to the logout button, it says help. Click on it and you can type in your problem there.

By sp4re
 

Did you use any mods? When I used mods myself,my lighting wasn't so good.

By sp4re
 

Did you set the lighting option on high? If it doesn't work, then tell me, and I will find another solution.